Burnt Chefs

Former admissions representatives at CCA say they preyed on students’ dreams of becoming celebrity chefs and glossed over the painful economic realities of the industry

In the Polk Street admissions office of the California Culinary Academy, oversized posters display pictures of three of the school's graduates. The three were named "Rising Star Chefs" by the San Francisco Chronicle earlier this year, and the school is bursting with pride. The posters make effective recruiting tools — admissions representatives can point to them and tell prospective students that a CCA education is the key to gastronomic fame and glory.

Students prepare and serve a lunch buffet at the school's Careme Room restaurant.
Paolo Vescia
Students prepare and serve a lunch buffet at the school's Careme Room restaurant.
The California Culinary Academy has become a San Francisco institution.
Paolo Vescia
The California Culinary Academy has become a San Francisco institution.

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Maybe CCA should have asked the three rising stars how they would feel about serving as photo advertisements for the school.

James Syhabout, who heads PlumpJack Café's kitchen, is the most measured in his evaluation of CCA — but he graduated in 1999, before the school was purchased by a large for-profit education company. "I know the school has definitely changed since I've been there," he said.

Tim Luym, who cooks at the Poleng Lounge in Nopa, said he found the school "a little deceptive." He says no one explained that many graduates of the expensive school go on to kitchen jobs that pay $10 per hour. "They don't really give you the reality of how much you'll be making," he says. "They never give you financials."

The third chef, Chris Kronner of the Slow Club in Potrero Hill, says the school does not have the best interest of the students at heart. "For me it seemed that it was more about money — it was more a body factory, and not as much about education," he says. Kronner also claims that students were pushed along toward graduation with little concern for whether or not they had actually learned anything. "As long as you pay your $50,000, they will give you a degree," he says. When his class graduated in 2003, Kronner and some of his classmates discussed putting together a lawsuit to get their money back.

CCA once had a distinguished reputation for turning out passionate and creative chefs. Many of San Francisco's restaurants are populated with its graduates, and beyond the Bay Area, people still know its name. But the academic atmosphere has changed since Career Education Corporation bought the school in 1999. In the first two years of the company's ownership, the number of culinary students increased from 442 to 1,868. By the time former student Alan Livingston enrolled in May 2005, "it had a factory feel to it," he says, and tuition for the 15-month culinary program was up to $45,000. Today, it's about $47,000.

SF Weekly spoke with more than two dozen applicants, students, and graduates of CCA, and found a pattern of serious complaints. Many former students say admissions representatives told them whatever they thought the applicants needed to hear to get them to sign on the dotted line. The students claim admissions reps said it was a prestigious school that they would be lucky to gain admission to, when it actually admits anyone eligible for a student loan. The graduates say they were misled about the terms of their loans; many have since realized that by the time they finish making payments, they'll have paid more than $100,000 for just 15 months of school. Finally, the students and graduates we spoke to were told that a CCA degree virtually guaranteed them a well-paying job at an elite restaurant. In fact, the majority went on to low-paying kitchen jobs — and many soon left the food industry entirely in search of salaries that would pay off their student debt.

Two former admissions representatives who worked at CCA confirm that students were misled. The former employees say admissions reps preyed on students' dreams of becoming celebrity chefs, and glossed over the painful economic realities of the industry. The two women describe a high-pressure sales environment where the reps were focused solely on meeting enrollment numbers, not on finding students who would benefit from the program.

CCA's parent company, Career Education Corporation, has faced similar accusations against some of its other schools — the corporation has recently been hit with eight lawsuits from disgruntled students around the country. Federal officials have begun to ask questions, too, and both the Education Department and the Justice Department have ongoing inquiries regarding Career Education. CCA has essentially gotten a free pass from the state regulators, however, as has every other for-profit college in California. The agency's enforcement program is so ineffectual, state officials are allowing it to shut down this summer while they try to create a better alternative.

The president of CCA, Ann Gibson, said in a written response that she was disappointed to hear of the students' complaints. "California Culinary Academy is proud of the Le Cordon Bleu culinary education we have provided to students over the years, and we are proud of our many happy students, graduates, and successful alumni," she wrote. Gibson wrote that students should expect to start in entry-level positions after graduation, but that their CCA training should give them an advantage as they try to climb the career ladder.

You wouldn't know it from talking to Ron Siegel, chef at the Ritz-Carlton's prestigious Dining Room restaurant and one of CCA's most famous graduates. He attended the school around 1990, and went on to win televised glory as the first American to win Iron Chef. Siegel says he doesn't want any more CCA students in his kitchen. "The last one I took from there, the person came one time, and no-showed after that," he says. "I don't need that. So I probably wouldn't take anyone from there again."


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  • Austincgeorge 01/03/2012 9:31:00 AM

    Shut up and get back to work, you idiots. 14 hour days are the jam in this donut so get with it. Time to lean time to clean. Do it nice or do it twice. The customer could give a shit about your problems so show up on time and get the food out with a smile on your face. You are in the service industry. That means you are a servant. Get it? Probably not which is why I'll cook circles around you until you cry in the parking lot.

  • 10/05/2011 7:20:00 PM

    I went to CCA for the Hospitality Management program; one missed class project gave me an F in one of the courses, which disqualified me from getting placed in an externship by CCA. So I left without finishing the program. It was just a waste of time and money - and would have been even if I had finished. I had no idea one missed project would, ironically, not allow me to represent CCA in the most flattering light.

  • Siralize808 10/04/2011 10:51:00 PM

    Very true Tyler

  • Siralize808 10/04/2011 10:50:00 PM

    True. But even if your on the top of your class and get all you can out of school. The amount you learn is still NOT worth $40-$60,000. Your better off saving up money and getting on the job training. Because in 2-3 years you will have more money in your pocket and most likely be at the same level or higher than that person who went to culonary school. Find a chef that your admire try to get a entry level positions and work your way. because in 1-2 years of working on the job your will be more experienced/prepared for the REAL kitchens. You should work atleast 1 year in a kitchen then see if you want to go to culinary school. And even then your probally 85% going to learn more on the job!

  • Siralize808 10/04/2011 10:42:00 PM

    SO TRUE!!

  • Tyler 09/17/2011 4:38:00 AM

    Vicki must have not noticed that this article was posted in 2007...4 years prior to her reply. After all the bad publicity CCA has gotten on the web, obviously a few things are gonna be changed to make their image look better, but I don't doubt that they are still practicing unethical business practices.

  • trapeze 05/04/2011 9:11:00 AM

    I attended the California Culinary Academy in 2009, I had been working for months to secure my externship abroad, when they told me that since I was a minor (I started college early) they couldn't allow me to do an international externship. 2 weeks before my externship started. I already had my tickets bought, my passport, an apartment rented, paperwork filled out so I could work in Europe, everything. I couldn't find an externship on time, and they wanted me to pay for an extra semester of classes or take medical leave. Once I graduated, I started looking for a job, I went into the career center and asked for help. I was told since I was only 17, they couldn't help me find work, and I should try nannying. I didn't pay $28,000 to be a nanny. Once I did convince them to help me find work, they constantly referred me to monster or snagajob. So much for a career center, I did all the work myself. They advertise that you'll be making about $45,000 a year, more for higher up chefs, that the employment rate of students is extremely high. In reality, you get $10/hour, and that's if you can find a job. A lot of the jobs the school posts are temporary or seasonal positions.

  • vicki 05/03/2011 5:13:00 AM

    I am a current student at CCA and I must say that this article has one sided subjective point of view and it does not reflect the totality of what CCA represents today. I have never been told that I was going to become famous or that I was going to have a promising job after I completed my program. I'm actually reminded almost everyday that if I was to start off in a kitchen as a prep cook or line cook I will be getting paid $10-$12 an hour. Right now I'm learning that I will get paid even less because we're in the course where we calculate state taxes. But anyway... When I decided to enroll myself into this school I knew from day one that whatever goals I wanted to achieve were going to take hard work and I was definitely not going to be handed a one way ticket to a fine restaurant after I graduated. Yes, after a few months I got the feeling that the school was a bit money hungry based on observing my surroundings and facing a lot of changes. I could view CCA as a fat pig that loves money and doesn't care about it's students but that isn't true and I am honestly sick and tired of hearing such negative feedback about CCA. Every educational establishment has its pros and cons. It's completely normal. At CCA us students are given the basic skills and knowledge and it is up to us on how we want to utilize them. I appreciate every one of my instructors because they care about each and every one of us. I view majority of them as my mentors. I don't want anyone to look down on CCA as if it's lost its integrity because it hasn't. I'm proud to be a CCA student and I look forward to being an alumni regardless of everything CCA is going through or what anyone has to say. After interning at two fine restaurant to gain some confidence in a restaurant kitchen, I thought maybe I'm not cut out to be a chef- the hours, pressure, labor, etc. can be a overwhelming and exhausting. I realized I didn't want to be the one capable of getting fired but the one firing. I love this industry and I will do everything I can to find my niche. I know I will. If not? Life goes on and I am going to keep moving forward.

  • Billm100 01/29/2011 3:34:00 PM

    Wow, how sad to hear the CCA is now like this. As Chef Rick below me posted, I went there in 1990/91 and it was a fantastic school with outstanding Chef instructors. There were no promises made back then other than, we promise it will take lots of hard work and dedication after you graduate to work your way up to being a Chef. Certainly no promises of $45K a year jobs just waiting to sign you up. I also remember many students getting less than stellar marks and not getting free passes just for being a warm body.

  • Chef Rick Manning 01/25/2011 12:35:00 AM

    To all up and coming Chef's. The C.C.A. was once the finest school on the west coast! I was lucky enough to attend and graduate in 88-89! I had been in the food service business for 15 years before I enrolled in school. It was like somebody opened the flood gates and I was hit with a wealth of knowledge and I soaked it up like a sponge! The thing that I remember the most about our admission office at the time is that , they had an article framed and hanging on the wall in the waiting area with a caption You may be a graduate, but that doesn't make you a Chef.The article went on to explain that you have to work hard and apply what you had learned to move up the ladder to becoming an Executive Chef. It also stated that it would take 5-10 years for the average person to acquire this level of knowledge and advancement. We were taught this by every Chef there, here are the tools and knowledge, now go out and use them! I took that article and the Chefs advice, and did exactly that! I took a line cook job in Lake Tahoe and was soon promoted to a Restaurant Manager"I had previous experience" but soon realized how much I missed the kitchen! I took a dinner cooks job at a local resort that only served breakfast and lunch, we installed a dinner menu and thrived there for a year being able to run my own menu and specials! I was called out front one night and was introduced to the Executive Chef of the new Planet Hollywood that was being built! He enjoyed my special that night and asked if I would be interested in working into a Sous Chefs position with them! Of course I jumped on the opportunity and worked in the Tahoe unit for 3 months and went to the new Reno unit where I became a Sous Chef and worked a couple of years there! I saw an add in the local paper in Tahoe for an Executive Chef position at Sequoia-Kings Canyon National Parks, it required multi-unit experience which I had attained as a Restaurant Manager, I was hired and took over a department that had an 89% food cost across both parks! I shopped purveyors and made some changes, I also put the first Fine Dining Restaurant in the Grant Grove location, when I left to take a job in Alaska, I left them with a 28.9% food cost! I took a job on Kodiak Island and now work for a high end fishing and hunting camp in a very lucrative job.I cook breakfast and dinner for up to 40 guests and I specialize in fresh Alaskan seafood and game! I work June-mid December and have the rest of my time to travel! To this day I thank my lucky stars that I was able to learn from some of the best Chefs teaching at the time. Thank You Chef Leo Kholler, Master Chef Michael Reich, Lars Kromack, Desmond Diedier, Jean Marc Fulsack, Jean Luc and Chef Bo who was the only one not to give me an A in his class! Like I said the C.C.A. was a great school till it changed hands! I suggest anyone that is serious and has a passion for the Culinary Arts, go check out Greystone in Napa, its run by the C.I.A.Culinary Institute Of America or I saw a new French Cooking school in New York owned and run by the French! French Culinary Institute! Study hard, work hard and success will come your way! With All Respect Chef Richard Manning C.E.C.

 
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