Burnt Chefs

Former admissions representatives at CCA say they preyed on students’ dreams of becoming celebrity chefs and glossed over the painful economic realities of the industry

CCA also uses its career services as a selling point; the course catalog brags about the school's active job-placement assistance and its "industry connections" at the finest resorts and restaurants. What that translates to, say graduates, is career counselors who hand you lists of places where their students have gotten jobs in the past. When Sarah, who also asked that her last name be omitted, went to career services at the beginning of the school year to inquire about part-time work, the counselor suggested a job at the Gap. "I actually left crying," she says. Meanwhile, of the 11 people who finished the restaurant management class with her husband Daniel in 2006, three went to work at Starbucks afterward, two as baristas.

Many graduates believe that CCA is flooding the Bay Area market with graduates who aren't properly trained and who bring down the reputation of the school, thus damaging the job prospects of all graduates. "I've gone to interviews and had people raise their eyebrows and say, "I have my own opinions about CCA,'" says Jennifer Browning. She remembers specifically interviewing at the Café Cacao at the Scharffen Berger chocolate factory in Berkeley, and seeing the pastry chef's interest wane when she saw CCA on Browning's resume. Browning didn't get the job.

Both Jennifer Browning and Matthew Jarvis say that CCA is a bad career move.
Paolo Vescia
Both Jennifer Browning and Matthew Jarvis say that CCA is a bad career move.
Both Jennifer Browning and Matthew Jarvis say that CCA is a bad career move.
Paolo Vescia
Both Jennifer Browning and Matthew Jarvis say that CCA is a bad career move.

Graduates say their first loan payment statements made their jaws drop. Former student Ross Johnson says the financial aid counselor who set up his loans told him that his monthly loan payments were likely to be about $300 a month. When he got his first statement six months after graduation, the monthly charge was $1,100. He has six loans from Sallie Mae, four with interest rates above 13 percent — one with the staggering rate of 19.8 percent.

Johnson worked a few restaurant jobs after graduation, including a stint as the sous chef at Nordstrom's Bistro Café. But with his total debt up to about $88,000, he had to give up on low-paying cooking work and search for a better salary. Now he's making decent money — he makes $20 per hour installing beer kegs and cleaning taps.

CCA President Gibson wrote that she was prohibited by federal privacy regulations from commenting on individual students, or their complaints. However, she wrote that it's CCA policy to give students "a realistic understanding of the realities of the industry." She wrote that advancement in the culinary field requires not only the skills learned in culinary school, but also "a strong work ethic, a commitment to excellence," and several other attributes. Regarding student loans, Gibson stressed that CCA helps students get all the federal and state aid they're eligible for before turning to private lenders. It's school policy to inform students that private loans generally carry higher interest rates than federal student loans, she wrote.

Finally, Gibson denied the general allegation that the school puts its own financial interests ahead of the students' welfare. "Providing a valuable service and managing a well-run, profitable business are not mutually exclusive events," she wrote.


The admissions reps often work a bit about the Culinary Academy's distinguished history into their sales pitch. CCA was founded in San Francisco in 1977, which makes it one of the oldest culinary schools in the West.

The school had immediate cachet: Both James Beard and M.F.K. Fisher, two demigods of American cuisine, spoke at the first graduation ceremony. Back then, CCA had stricter admission standards that required applicants to have some experience in the restaurant industry — so they knew what they were getting into. The school grew steadily until the late '90s, when it embarked on an ambitious expansion plan. It created three satellite campuses in California to teach basic cooking skills, and also bought property in New Orleans, planning to spend $18 million on a large campus there.

But it soon became clear that the school had bitten off more than it could chew. By 1999 the school was in default on its San Francisco tax payments, and the annual report warned investors that bankruptcy was a looming possibility. A group of unhappy shareholders called a halt to the school's expansion schemes, and started talking profits. They brought in Career Education Corporation, a young but rapidly expanding company in the for-profit education business.

Career Education was a favorite of Wall Street investors. In 1995 it had revenues of about $19 million; by 1999 revenues were up to about $217 million, according to annual reports. It grew through a decade-long buying spree, snapping up small or struggling schools and rapidly expanding their programs and enrollment. CCA was a typical acquisition. Career Education had already bought six culinary schools, and considered them a profitable and growing sector.

The corporation paid about $31 million for CCA, then quickly nixed the New Orleans deal and shut down the satellite campuses. It steered a course toward the high end: The company had already secured a deal with Le Cordon Bleu, the elite Parisian cooking school, which allows CEC to use the name to boost its brand at all its culinary schools. In 2006 alone, the company paid royalties of $14.4 million for that privilege.

In essence, the company was buying its credentials, claims Emily, the former admissions representative. "CEC bought the Culinary Academy, and the Culinary Academy had a really good reputation," she says. "They bought the rubber stamp of Le Cordon Bleu. They put those two together, and they just marketed them like wild."

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  • Austincgeorge 01/03/2012 9:31:00 AM

    Shut up and get back to work, you idiots. 14 hour days are the jam in this donut so get with it. Time to lean time to clean. Do it nice or do it twice. The customer could give a shit about your problems so show up on time and get the food out with a smile on your face. You are in the service industry. That means you are a servant. Get it? Probably not which is why I'll cook circles around you until you cry in the parking lot.

  • 10/05/2011 7:20:00 PM

    I went to CCA for the Hospitality Management program; one missed class project gave me an F in one of the courses, which disqualified me from getting placed in an externship by CCA. So I left without finishing the program. It was just a waste of time and money - and would have been even if I had finished. I had no idea one missed project would, ironically, not allow me to represent CCA in the most flattering light.

  • Siralize808 10/04/2011 10:51:00 PM

    Very true Tyler

  • Siralize808 10/04/2011 10:50:00 PM

    True. But even if your on the top of your class and get all you can out of school. The amount you learn is still NOT worth $40-$60,000. Your better off saving up money and getting on the job training. Because in 2-3 years you will have more money in your pocket and most likely be at the same level or higher than that person who went to culonary school. Find a chef that your admire try to get a entry level positions and work your way. because in 1-2 years of working on the job your will be more experienced/prepared for the REAL kitchens. You should work atleast 1 year in a kitchen then see if you want to go to culinary school. And even then your probally 85% going to learn more on the job!

  • Siralize808 10/04/2011 10:42:00 PM

    SO TRUE!!

  • Tyler 09/17/2011 4:38:00 AM

    Vicki must have not noticed that this article was posted in 2007...4 years prior to her reply. After all the bad publicity CCA has gotten on the web, obviously a few things are gonna be changed to make their image look better, but I don't doubt that they are still practicing unethical business practices.

  • trapeze 05/04/2011 9:11:00 AM

    I attended the California Culinary Academy in 2009, I had been working for months to secure my externship abroad, when they told me that since I was a minor (I started college early) they couldn't allow me to do an international externship. 2 weeks before my externship started. I already had my tickets bought, my passport, an apartment rented, paperwork filled out so I could work in Europe, everything. I couldn't find an externship on time, and they wanted me to pay for an extra semester of classes or take medical leave. Once I graduated, I started looking for a job, I went into the career center and asked for help. I was told since I was only 17, they couldn't help me find work, and I should try nannying. I didn't pay $28,000 to be a nanny. Once I did convince them to help me find work, they constantly referred me to monster or snagajob. So much for a career center, I did all the work myself. They advertise that you'll be making about $45,000 a year, more for higher up chefs, that the employment rate of students is extremely high. In reality, you get $10/hour, and that's if you can find a job. A lot of the jobs the school posts are temporary or seasonal positions.

  • vicki 05/03/2011 5:13:00 AM

    I am a current student at CCA and I must say that this article has one sided subjective point of view and it does not reflect the totality of what CCA represents today. I have never been told that I was going to become famous or that I was going to have a promising job after I completed my program. I'm actually reminded almost everyday that if I was to start off in a kitchen as a prep cook or line cook I will be getting paid $10-$12 an hour. Right now I'm learning that I will get paid even less because we're in the course where we calculate state taxes. But anyway... When I decided to enroll myself into this school I knew from day one that whatever goals I wanted to achieve were going to take hard work and I was definitely not going to be handed a one way ticket to a fine restaurant after I graduated. Yes, after a few months I got the feeling that the school was a bit money hungry based on observing my surroundings and facing a lot of changes. I could view CCA as a fat pig that loves money and doesn't care about it's students but that isn't true and I am honestly sick and tired of hearing such negative feedback about CCA. Every educational establishment has its pros and cons. It's completely normal. At CCA us students are given the basic skills and knowledge and it is up to us on how we want to utilize them. I appreciate every one of my instructors because they care about each and every one of us. I view majority of them as my mentors. I don't want anyone to look down on CCA as if it's lost its integrity because it hasn't. I'm proud to be a CCA student and I look forward to being an alumni regardless of everything CCA is going through or what anyone has to say. After interning at two fine restaurant to gain some confidence in a restaurant kitchen, I thought maybe I'm not cut out to be a chef- the hours, pressure, labor, etc. can be a overwhelming and exhausting. I realized I didn't want to be the one capable of getting fired but the one firing. I love this industry and I will do everything I can to find my niche. I know I will. If not? Life goes on and I am going to keep moving forward.

  • Billm100 01/29/2011 3:34:00 PM

    Wow, how sad to hear the CCA is now like this. As Chef Rick below me posted, I went there in 1990/91 and it was a fantastic school with outstanding Chef instructors. There were no promises made back then other than, we promise it will take lots of hard work and dedication after you graduate to work your way up to being a Chef. Certainly no promises of $45K a year jobs just waiting to sign you up. I also remember many students getting less than stellar marks and not getting free passes just for being a warm body.

  • Chef Rick Manning 01/25/2011 12:35:00 AM

    To all up and coming Chef's. The C.C.A. was once the finest school on the west coast! I was lucky enough to attend and graduate in 88-89! I had been in the food service business for 15 years before I enrolled in school. It was like somebody opened the flood gates and I was hit with a wealth of knowledge and I soaked it up like a sponge! The thing that I remember the most about our admission office at the time is that , they had an article framed and hanging on the wall in the waiting area with a caption You may be a graduate, but that doesn't make you a Chef.The article went on to explain that you have to work hard and apply what you had learned to move up the ladder to becoming an Executive Chef. It also stated that it would take 5-10 years for the average person to acquire this level of knowledge and advancement. We were taught this by every Chef there, here are the tools and knowledge, now go out and use them! I took that article and the Chefs advice, and did exactly that! I took a line cook job in Lake Tahoe and was soon promoted to a Restaurant Manager"I had previous experience" but soon realized how much I missed the kitchen! I took a dinner cooks job at a local resort that only served breakfast and lunch, we installed a dinner menu and thrived there for a year being able to run my own menu and specials! I was called out front one night and was introduced to the Executive Chef of the new Planet Hollywood that was being built! He enjoyed my special that night and asked if I would be interested in working into a Sous Chefs position with them! Of course I jumped on the opportunity and worked in the Tahoe unit for 3 months and went to the new Reno unit where I became a Sous Chef and worked a couple of years there! I saw an add in the local paper in Tahoe for an Executive Chef position at Sequoia-Kings Canyon National Parks, it required multi-unit experience which I had attained as a Restaurant Manager, I was hired and took over a department that had an 89% food cost across both parks! I shopped purveyors and made some changes, I also put the first Fine Dining Restaurant in the Grant Grove location, when I left to take a job in Alaska, I left them with a 28.9% food cost! I took a job on Kodiak Island and now work for a high end fishing and hunting camp in a very lucrative job.I cook breakfast and dinner for up to 40 guests and I specialize in fresh Alaskan seafood and game! I work June-mid December and have the rest of my time to travel! To this day I thank my lucky stars that I was able to learn from some of the best Chefs teaching at the time. Thank You Chef Leo Kholler, Master Chef Michael Reich, Lars Kromack, Desmond Diedier, Jean Marc Fulsack, Jean Luc and Chef Bo who was the only one not to give me an A in his class! Like I said the C.C.A. was a great school till it changed hands! I suggest anyone that is serious and has a passion for the Culinary Arts, go check out Greystone in Napa, its run by the C.I.A.Culinary Institute Of America or I saw a new French Cooking school in New York owned and run by the French! French Culinary Institute! Study hard, work hard and success will come your way! With All Respect Chef Richard Manning C.E.C.

 
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