Service with a Snarl

In San Francisco, lizards, rodents, and vicious Chihuahuas have all been declared service animals.

Not long ago, Charles Esler's Chihuahua, Tita, chased a woman clear across Dolores Park. The dog "just gets fixated," he says nonchalantly. "It's only with females that she'll chase." Evidently, this has happened plenty of times.

Jake Poehls
Charles Esler thrives off his  service dog; those it has bitten aren’t so thrilled.
Jake Poehls
Charles Esler thrives off his service dog; those it has bitten aren’t so thrilled.

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Not long after that, Tita barked and lunged at a guard at the Social Security Administration, sparking a confrontation in which security attempted to bodily eject Esler from the Federal Building. He blames the incident on the guard standing over his dog.

The day before Esler met with SF Weekly, Tita bit his primary care provider. "It's only because he stood over her. He harassed her."

Finally, during our interview, while we were reaching for one of Esler's legal documents in his cramped Polk Street SRO hotel room, Tita snarled, lunged, and bit this reporter, too. We must have done something.

"She's vicious," Esler says with a smile, cradling the dog, which licks his face with abandon. "If you were to approach a guide dog without acknowledging yourself, I'm sure a guide dog would bark, too."

Actually, no. It would likely not. But Esler's problematic dog is legally recognized as every bit as much of a service dog as any seeing-eye Labrador or golden retriever with years of rigorous training. Esler, who suffers from bipolar disorder, has a note deeming Tita a vital component of his treatment regimen, penned by his psychiatrist — whom Tita has not yet bit — and has registered the dog with the City of San Francisco as a service animal. He is entitled, via federal, state, and city law, to live with her in any pet-free building, and take his churlish Chihuahua virtually anywhere he wishes: on public transportation, into stores, businesses, private and government offices; and even restaurants.

Tita was one of 500 animals to receive service dog tags in San Francisco last year from Animal Care and Control. Without ever laying eyes on the creature in question, Animal Control staff is legally mandated to grant the service tags to anyone who brings in a note on the letterhead of a doctor or therapist and then signs an affidavit stating he or she is not committing fraud. The doctors or therapists are not contacted, and Animal Control staff is not permitted to make decisions based upon the content of the note.

Shelter office supervisor Judy Choy recalls one man who brought in a letter from his dentist, claiming he needed to have a dog with him at all times to mitigate stress conditions that could lead to lockjaw. He was granted the tags.

Animal Control director Rebecca Katz notes that her staff is "not using any kind of discretion on whether to give or not give" the tags. This is what the staff prefers — and state law demands. Incidentally, San Francisco's tally of 500 service tags issued in 2008 dwarfs other California totals: San Diego, with nearly three times the inhabitants, issued only 352; Los Angeles, almost four times bigger, a scant 96.

When the landmark Americans with Disabilities Act (ADA) was signed into law by President George H.W. Bush in 1990, its creators certainly did not consider that their legislation — which defines a service creature as "any animal individually trained to do work or perform tasks for the benefit of an individual with a disability" — would pave the way toward allowing someone to walk an antisocial dog that had not received formal training into a library. In the nearly 20 ensuing years, the applicable definition of what constitutes a "disability" has expanded — as has the very definition of a "service animal." In many cases, this has worked out to be a great thing. Agoraphobics and AIDS patients, for example, have been compelled to leave their homes and socialize because of the needs of their service creatures. Some homeless people have quit drinking and drugs to be able to properly care for their animals. But the ADA's amorphousness — and its daunting penalties for those who deny the rights of the disabled — has allowed the envelope to be pushed very far indeed.

In San Francisco, snakes, lizards, pit bulls, chickens, pigeons, and rodents have all been declared service animals, hauled onto public transportation, housed legally in city apartments, and, essentially, given the full run of the city.

No one would say rules regarding service animals weren't created with the best of intentions. But in densely populated, pet-crazed San Francisco, where the canines outnumber the children, many argue these well-meaning laws have gone to the dogs.


Cosmie Silfa is a short, cherubic man with a disarming smile — but that's not why he stands out on the bus. Silfa often takes his service animal, Skippy, on the 14 when he heads from his SOMA SRO room to the Mission to shop; naturally, he takes Skippy into the markets as well, or the occasional jaunt to Jack in the Box. And he frequently walks Skippy around the corner from his home to a dog park on Folsom. Skippy, by the way, is an iguana.

"To whom it may concern, I am the treating psychiatrist of Mr. Cosmie Silfa," reads the well-worn letter written on his behalf by Dr. Cynthia Resendez. "I have been treating Mr. Silfa for depression. His pet iguana, Skippy, helps him to maintain a stable mood as she provides companionship and motivation for him to stay well. She is an essential component of our treatment plan, and I recommend she continue to be able to live with Mr. Silfa in his apartment."

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  • 01/05/2012 7:33:00 PM

    Having a service animal does NOT ALLOW THE DOG TO BITE. Anyone who misunderstands the ADA guidelines and thinks they can have a dog who bites, are sorely misunderstood. His dog does NOT LEGALLY QUALIFY as a service dog. The law is clear. Anyone who has a serious disability which substantially limits their ability to function can own a trained (again...TRAINED) service animal, who is specifically trained to perform tasks which mitigate this SERIOUS disability. This dog is not trained. This dog is aggressive. The law is very clear. Animals who are aggressive or who pose a threat are legally allowed to be denied entry. Furthermore an owner of ANY DOG, even a service animal, is to be held liable for its behavior. This dog needs to be confined within its home, the owner fined heavily for misrepresenting it as a service animal, which can carry jail time in California, and the dog put in quarantine every single time it bites. I believe our laws in California state after the 2nd bite, the canine is put down. This dog should be NO EXCEPTION. People like this man think that they can wield their little SD tag and that they have the right to stomp all over anyone, and they give real service animal handlers and dogs a bad name. This is NOT what normal service animals are like and I HIGHLY advise that this individual read my statement. He is legally liable for his dog and its actions, and he can be sued just like anyone else. The dog is not a service animal. It does not qualify, period.

  • 11/28/2011 11:41:00 PM

    these are separate issues. the idea of what constitutes a service animal is unrelated to the CONTROL of said service animal. studies (actual ones) have shown that emotional support animals provide a valuable beneficial service. studies have also shown that bipolar disorder is a biochemical disorder. Just like epileptics, diabetics, and other diseases in which service dogs are employed. statistics have shown that our prisons are filled with mentally ill people. if having their animals with them stabilizes their moods, thus helping their disease, who are we to say that the 'crazy people' shouldn't have their 'crazy dogs' with them? perhaps preventive medicine is worth it. the man's legal liability for his dog's behavior is in no way diminished by the fact his animal is designated a service animal. incidentally, how many of us pet owners are cheered by our pets at the end of a long hard day? i'm grateful i don't suffer from mental illness, but i'd still be a lot less happy without my two dogs at home waiting for me. there but for the grace of god (or whatever) go all of us.

  • KaD 10/26/2011 3:42:00 AM

    You're the one who's ILL informed. What possible good is going to come from having vicious and dangerous dogs free to roam in public? There is NO reason anyone has to have a pit bull for anything. In multiple studies done by many different people and not done specifically on this breed pit bulls have come out as No. 1 for canine homicides, serial attacks, rampage attacks, attacking their owners and biting. All these different studies are not just a coincidence. The breed was bred to kill and you cannot love or train the breeding out of a dog. If a dog has a history of aggressive behavior it should be muzzled at all times in public, whether it's a toy poodle or a wolfhound.

  • Bill D. 05/25/2011 10:54:00 PM

    Oh my God, pit bulls? Heaven forbid they provide therapeutic relief to those with mental disabilities and not just the terror that they are so known for amongst you "reporters!" Seeing as this chihuahua has been vicious on at LEAST 3 occasions, we should probably ban the entire breed because of the actions of the one dog right? Joe Eskenazi, you are ill informed.

  • Service Dog Trainer 03/29/2011 11:16:00 PM

    ADA guidelines specifically state that only dogs (and possibly miniature horses) may be used as Service Animals. No other species is permitted. This jurisdiction is confusing Emotional Support Animals with Service Dogs. Emotional Support Animals need no training, and may live with a person or fly on an airplane with them. That's it. They do not have the right of public access, and are not considered Service Dogs. San Francisco is making a big mistake that will hurt those with legitimate, well-trained Service Dogs and the public's image of them.

 
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