In 2004 Santiago and Chan launched a nonprofit called the San Francisco Park Ranger Association. They worked to convince the public, and local politicians, of the need to beef up park security with increased staff and policing powers. Chan had been a campaign volunteer for Supervisor Ed Jew, and he was enlisted to help set up meetings between Jew and Santiago.
"They say Ed Jew gave money to the Park Ranger Association," said Chan, who was described on the organization's website as its secretary, political director, and treasurer. "He supported it. I don't think it's illegal to be supporting it."
Joseph Schell
Park Patrol chief Marcus Santiago
works more than 70 hours per week,
52 weeks per year.
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Why exactly Chan would suggest Jew gave money to the rangers' nonprofit remains a mystery; nonprofits are not required to reveal donors' names. What is well known is that in late 2008 Jew pleaded guilty to extortion and perjury, in connection with a separate matter, and was sentenced to five years in prison.
By that time, Santiago's plan to expand the Park Patrol had gained an even more important supporter: Operations Manager Kern. A former Navy base commander, Kern reportedly liked the idea of bringing greater order to the city's parks. However, Park Patrol division's hiring methods didn't seem to follow city protocol. Santiago apparently brought many staff aboard first as volunteers or provisional employees, and then promoted them to full time — and then gave them profitable overtime. Five such hires came from Bay Area Patrol.
To sources in San Francisco city government, it's not much of a mystery why Park Patrol officer Jose Mitra might be allowed to sleep during his graveyard shift and then turn up for overtime work the next morning.
Mitra gained notoriety in the division when he put black plastic sheeting over the windows at Park Patrol offices, a move some of his fellow employees believe was to hide the fact he was sleeping. According to sources who know of the findings of the federal investigation, Mitra's GPS unit — the NexTel cellphone-radio device that Park Patrol officers had been required to keep on while working — has remained motionless in the sheeting-covered room for hours at a stretch, during Mitra's shifts.
Mitra worked with Santiago at Bay Area Patrol. So it's little surprise he doesn't seem to fear retribution for allegedly sleeping during his shifts, or why he's earned around $50,000 in annual overtime.
Mitra attributed the allegation to "disgruntled" Park Patrol officers. "Did anybody catch me?" he asked when confronted with the allegation. "I never slept. I have caught people sleeping myself. It needs to be proven. If not, I will sue."
People in Recreation and Parks have a harder time explaining the case of Thomas Tom, one of three head park rangers who supervise officers.
Tom was hired by the city in February 2009 at $51,755 per year. But he didn't immediately quit his job as a security officer for Cal Expo, the California state fairgrounds in Sacramento.
Between starting work with the Park Patrol on Feb. 7 until leaving Cal Expo in June, Tom collected $19,231 in full-time state pay. Quitting Cal Expo didn't mean he was dedicating his attention to the Park Patrol, however. In September 2011, he moved into a full-time job with the California State Lottery, earning $54,518 on top of his Parks Patrol salary.
The city bars employees from taking on second jobs that "impair the efficiency or interfere in any way with the full and proper performance of the employee's regular civil service employment."
Tom's co-workers make it pretty clear that his efficiency has been impaired. A half-dozen people in positions to know tell SF Weekly that he is rarely seen at his city job.
One time, Tom asked a ranger via text message to fax him a report.
"Where should I fax it to?" the ranger replied, via text message.
"To me," Tom replied.
"Where?" the ranger asked.
"Headquarters," Tom replied. The ranger was at Park Patrol headquarters.
"We called him the phantom supervisor," said former ranger Jose Chico. "He was on his own program. He'd come in whenever he'd like."
There's even been a whistleblower complaint about Tom's frequent absences. It didn't seem to come to anything, Parks officials said.
Parks workers found it hilarious when Santiago himself was put in charge of the resulting "investigation." Several people told SF Weekly they found it surprising the Human Resources division wouldn't realize what insiders consider obvious: that Santiago covers for Tom.
One worker who participated in the investigation discovered Santiago seemed to be defending Tom's behavior.
"I told the truth about Thomas Tom not coming to work," said the worker. "Santiago's rebuttal to me was, 'What if Tom were out in the field, and you just didn't know he was really working?' My response to that is, 'How am I not going to know whether or not my supervisor is at work?'"
Last year Tom managed to earn $6,919 in Recreation and Parks overtime and special pay for total city pay of $69,786. His full-time city and state jobs together earned him $124,305, government records obtained by SF Weekly show. A Parks spokeswoman said Dennis Kern approved Tom's dual employment.
"The explanation is there is no conflict," said Connie Chan. She added that Tom had begun working part time for the department in February. According to the city controller's office, however, Tom was paid as a full-time employee at least through Aug. 5.