Beaumont, of the local letter carriers' union, says these momentous national shifts weigh heavily on employees at every level of the post office. "They're going through so many changes," she says. "Everybody feels like they're on the verge of getting laid off."
Critics of the Postal Service say one way to defuse the tensions that lead to violence would be to hold managers accountable for how they treat employees, as well as for meeting their mail-delivery goals. Musacco says this could be done through a variety of means, such as office "climate assessments" and employee-opinion surveys.
Courtesy of the Law Offices of Eric M. Safire
Lu says he snapped this photo of his supervisor, Alfredo Bustamante, sleeping in his car while on the job. Lu claims he was fired as retaliation.
Courtesy of the Law Offices of Eric M. Safire
Bustamante’s Acura was damaged
when Lu drove a pickup truck into the parked vehicle, pinning Bustamante against the car.
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"There need to be incentives for treating people with dignity rather than incentives to reach performance targets by walking over people,"he says.
Even firings like Lu's can be conducted in the right way, Musacco says. "You have your 5 or 10 percent [of poor employees] that need accountability, but that can be done in a respectful way, too. You can remove an individual and still maintain their dignity," he says.
Until that happens, Musacco says we shouldn't be surprised at the next set of headlines about a tragedy emerging from the culture of the post office. At present, he remarks, "I'm surprised there haven't been more shootings."