Owner Denise Gonzales has sought to make use of her proximity to BART by appealing to passersby of all races. The gift store is colorful, with a big, open doorway and polished wood floors. Her business has picked up since she moved, says Gonzales, 54, a Peruvian woman with a broad, welcoming face. The customer base has become more "American," she says, by which she means white.
Gonzales and Maldonado think, to some extent, that businesses that can't or won't change doom themselves to failure. The older generation of businesses can boost their economic outlook by updating storefronts and making an effort to appeal to the neighborhood's newer residents, Gonzales says. Restaurants and bakeries haven't kept up with growing appetites for healthier fare, says Maldonado; they could offer less food but boost the quality.
Photo courtesy of San Francisco History Center, San Francisco Public Library
Anna Latino
Erick Arguello, head of the Lower 24th Street Merchant’s Association, in his “makeshift office” at L’s Caffe on 24th Street.
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Those approaches have shown early promise for Rafael and Tyrisha Frias, the new owners of El Nuevo Frutilandia, a brightly lit living room of a restaurant that abuts Lucky Street alley.
Rafael, a lifelong Mission resident who owned a restaurant once before, saw Frutilandia as a neighborhood icon. When the owners decided to sell, they first considered a buyer who planned to put in a coffeeshop, Frias says. "I felt it was my duty as a local to try to save it."
Frias and his wife gave the place a much-needed paint job, put out a sidewalk sign, and made a Facebook page with an online ordering app. Positive Yelp reviews followed.
It's still not a slam-dunk, though. "Any business is a struggle. You have to try, you have to make it work," Frias says.
Struggling businesses face an economic double-bind, unable to revamp their stores or boost marketing efforts, Arguello and Martinez say. Business loans are hard to come by in this period of tight credit. The merchant's association is helping businesses dive into online marketing, and it's exploring a wide range of options to help with the costlier fixes.
There's no lack of trying to keep the area's Latino history alive in the present.
In the future, the 24th Street corridor will be a laboratory for a different approach to supporting commercial districts. It is among the first neighborhood business districts the Office of Economic and Workforce Development will seek to sustain through a new program, Invest in Neighborhoods, in which the city will invite merchants to help calibrate the services their district needs most.
In areas with high vacancy rates, the city incentivizes new businesses setting up shop. But along 24th Street, the goal is to preserve stalwart Latino businesses.
"There is a real desire on everyone's part, including many of the new merchants in the neighborhood, to preserve as much of the existing character of the neighborhood as possible. We feel like stabilizing the merchants who want to stay is the priority. We've heard enough from neighbors that they want to see the small businesses that have been there for a long time, they want to see them stay," says Jordan Klein, a neighborhood manager at the OEWD.
The neighborhood's celebrated history of Latino and union activism has marshaled a sense, in a city that continues to lean left, that its roots should be preserved. And many of the new businesses have taken steps to fit in. Rosenberger has made an effort to ensure that her bookstore reflects the neighborhood, actively courting Latino customers by stocking Spanish-language books and displaying work by Latino artists in the gallery space at the back of the store. She says Latinos make up about half of her clientele. "I'm trying to hold off hipsterdom at the door."
Pickering says he wanted to keep Pig & Pie "down-home and downscale," in keeping with the area's character.
"I get my back up not so much about businesses that come in to change the Latino character of the place, but businesses that are upscaling and trying to make it another Valencia," he says.
The merchant's association is working to ensure that, even if Latino businesses continue to disappear, the neighborhood will at least retain physical evidence of its history.
"Those that have been here a long time are concerned it's going to lose its flavor and become bland, that it'll get too polished. Because that's the beauty of it in a way," says Arguello.
Before Arguello persuaded him to leave it, Pickering had planned to trash the three-dimensional Discolandia sign that sits atop the Pig & Pie storefront. Pickering's glad he kept it, despite the strange branding that results. Some longtime residents have stopped in to thank him, he says. But few stay to eat. Pickering hopes adding chorizo to the menu will help, but his expectations are low.
Even as white and Latino cultures interact with curiosity and respect, they still tend to self-segregate. Latino-owned L's Caffe draws a significantly browner clientele than Sugarlump coffeehouse, which sits directly across the street.
In a skirmish that hints at tensions beneath the surface, a rumor circulated that Wise Sons planned to erase the youth-painted mural that adorns its eastern wall. Arguello and others approached the owners about retaining it, co-owner Evan Bloom says. The rumor was baseless, Bloom says — if anything, the deli hopes to do more work with a neighborhood nonprofit that organizes youth to paint murals.