Sorry to hear the vibe wasn't working out for you. Rockbot only let's the customers select from the playlists the business creates and switches on. Many of the customers at Azucar and other venues like an eclectic mix. If you want to check out a much more controlled experience head over to Lucky Strike.
Unlike the existing digital jukeboxes we let the business owner make the choice of what playlists they want. We offer them a selection of curated lists as well as let them create their own (there are a bunch of lounge lists to choose from).
Additionally, we report back to the venue all the down voted songs and they can easily adjust their playlists with that data. It sounds like you didn't get the chance to use the app to vote on the music or request what you wanted to hear.
We'd love to give you a full demo of the system. Even better, we'll get Azucar to switch on the playlist of your choice so the customers can vote on it!