They pile up their stuff to the point of fire danger and rat infestation. A task force is taking on this nearly insurmountable problem.
Sixteen years ago, Randy Shaw started a housing clinic with $50 and a good idea: educating tenants. Now he's got more than $900,000 a year to spend -- and clout to match.
Traveling room to room in the Columbia, a Tenderloin SRO, shows that fixing a building up is one thing. Repairing broken lives is another.