The balance of power on Yelp is about to get a shake-up. The San Francisco consumer review Web site blasted out an email to its Elite Squad today with the news: business owners will be allowed to publicly post their response to Yelp reviews in as early as a week. The e-mail solicited the Yelpers ... More >>
A negative review on Yelp is bad for business. That's why some merchants feel they must keep Yelpers happy at any cost.