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Help Us Understand How Well San Francisco’s Health Care System Is Working For You


Para leer este artículo en español, haga clic aquí.

Hi, I’m SF Weekly reporter Ida Mojadad, and I’m writing a series of stories about government programs that are supposed to make it easier for people in San Francisco to get the health care services they need — particularly Healthy San Francisco. I’m teaming up with El Tecolote because we want to understand how this issue impacts the Latinx community.

As a San Francisco resident, you’re supposed to have access to health insurance. Healthy SF was created in 2007 to serve people who couldn’t afford other health care programs. This came before the Affordable Care Act, known as Obamacare, gave rise to Covered California and an expanded Medi-Cal program that offers you more services but still doesn’t apply to everyone who might need it.

If you’re one of the 13,000 people using Healthy SF, you’re probably Spanish-speaking and live in the Mission or Excelsior districts, and are between ages 25 and 44. You’re also more likely to live in Bayview Hunters Point, Visitacion Valley, Tenderloin, and South of Market.

And there are probably a lot more of you out there who aren’t using it, but who could if they knew all their options offered by San Francisco and California.

We need your help to understand how well programs like Healthy SF are working — programs that were created to provide health care and services to all San Francisco residents.

Do you use Healthy SF or have you ever used it? We’re particularly interested in why it’s your best — or only — option and how well it works for you or your family. If you don’t use Healthy SF but you struggle to get the health insurance and services you need, we also want to hear your story. The information you share will be used to inform our reporting and will not be published without your permission.

To share your experience or ask questions about the project, email or call/text 415-295-6603 in either English or Spanish. Feel free to share the story and survey below with friends and neighbors who might have some input.

This reporting project is produced with support from the USC Annenberg Center for Health Journalism’s 2019 Data Fellowship. The Center’s engagement editor, Danielle Fox, contributed engagement support to this article.

Ida Mojadad

Ida Mojadad is a reporter at SF Weekly, often covering politics, housing and transportation. Her words can also be found in the Orange County Register, KQED (NPR), Faribault Daily News, Northfield News and SF Examiner. You can reach her at (415)-359-2728 or by email at

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